Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Roz Lamont
Just treated myself a car from www.howardsmee.co.uk in Chelmsford. Has to be said, Howard Smee , Richard, Graham and the team have collectively restored my trust and faith in Car Dealerships. The buying process was the most enjoyable and painless experience I have ever in countered. From One absolutely delighted customer. Thanks Again Guys
Sam Gage
Great team and fantastic customer service. Great choice of cars all at competitive prices. Would highly recommend.
Kevin Webb
I really appreciated their genuine interest in my current vehicles, the service I received, and the speed of the overall deal. Great guys, super service and many thanks chaps. Pleasure doing business with you. Best of luck for the future
Kiran Fraser-Neve
Brilliant seller, great customer service and a pleasure to do deal with. Recently bought a Renault Megane 13plate, Great condition, Excellent drive and most of all excellent value for money. Faultless ! Highly recommended!
Elliott Eaton
I bought a Range Rover vogue se before Xmas from Richard. Fantastic customer service and fair prices as well would defo recommend!!
Jenna Baines
Excellent service, so happy with my new car, highly recommend!
Sarah Kings
Great service, Very friendly & professional would recommend to anyone
Sandy Raltson
Excellent friendly service, superbly presented cars, would recommend to anyone!
Peter Metcalf
I have just purchased a car from this company and may I say I have never received such excellent service from a car dealer. Rich and Lewis surpassed themselves and bent over backwards to help the car was delivered on time and at a very reasonable cost. I am overjoyed with the car, it is as described and it drives like a dream. I would recommend anybody to buy a car from Howard Smee, in fact it is the first place I will look for any of my family wanting a car. Keep it up lads, and thanks to Sean for delivering the car all the way from London to Blackpool.
Glenn Haggerty
Brought two cars from Howard Smee in the past years, a Mercedes and a Saab, Great cars, great people to deal with, 100% would recommend to anyone
Andrew Tayler
We have bought and sold many cars over the years from this dealer and always had good service from them, we had to sell a car last year and instead of selling it the normal way to autotrader etc, I could not be bothered with all the time wasting. So these guys sold it for me in 10 days. Would recommend, thank you
Carol Sorrell
Hi guys just a quick note to thank you for all your help with our recent purchase of the little VW Up that we chose for our daughter a few weeks back. She is absolutely thrilled with the car and I also have to say that now i've got used to using a third pedal again, she has trouble keeping me out of it! Your not pushy but friendly and helpful approach when we looked at the car was most refreshing, and your help in keeping the car out of her way initially was much appreciated. Thanks once again, especially to Richard, Kind Regards
Fred & Lorraine Murphy
Just to let you know, we arrived safely in Spain in the Citroen Berlingo. The car performed very well and we are very happy with our purchase. We will be seeing you again in Nov/Dec to pick up the two rear seats that we left in your garage, and the wingmirror. Once again thank you very much
Alan Rouse
I have purchased 5 vehicles from this dealer and every one has been a winner. Thank you
Nigel & Gail
Very happy thank you! Unbelievable service from you and your colleagues. Would buy from you anytime and will recommend you
Anonymous
After 1,000 miles of ownership, enough of a road test to find any niggles or major issues, here is my review of Howard Smee Cars. I searched long and hard to find a car dealer who inspired some degree of trust, and had several bad experiences. When I arrived at Howard Smee down a narrow track in the middle of nowhere the gated compound was a bit intimidating, don't be put off. Inside the guys were friendly, knowledgeable and helpful and allowed me as much time as I wanted to view, test and drive the car I was interested in, and check all the documentation immediately. Any queries I had were dealt with professionally and honestly. After taking delivery of my vehicle is has been... faultless, and every promise made has been fulfilled without any further prompting, making the buying process so simple and straightforward. In my opinion buying used vehicles is as much about the seller as it is about the car, and these guys are pretty damn good.
Chris
This company are a absolute pleasure to deal with! Seeing a car they had on the Internet, Jack gave me full confidence in the car and gave me a very strong deal. After speaking to a number of dealerships and garages he was the most professional and helpful I came across. The fact that Brin drove all the way up to North Yorkshire to deliver the car and to take my old car back to Essex was the icing on the cake. 10/10 never mind 5